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Support / How do I reset my password?
 

How do I reset my password?
 

What can we help you with?

I have forgotten my password and need to reset it

I am not receiving an email to reset my password

I know my password and
want to reset it

 

I have forgotten my password and I need to reset it 


Please note that your Everyday Rewards login details may be different to your Woolworths Online account information.
 

If you normally login to Everyday Rewards with your email or 13-digit Rewards card number:

  1. Go to Everydayrewards.com.au and select "Login"

  2. Select "Reset / Forgot Password"

  3. Enter your 13-digit Everyday Rewards card number or the email linked to your account

  4. Follow the prompts to receive a link to reset your password sent to your email

  5. Reset your password through the link you received. Please note this link is only valid for 36 hours


If you no longer have access to the email address linked to your account please contact us.

Reset password

I am not receiving an email to reset my password


I have tried to reset my password but the “reset password” email isn’t coming through 

  1. Try checking your Promotions, Newsletter or Spam folder

  2. Wait 20 minutes, if you still haven’t received an email, go through the reset password process again and check all your folders. 

     

I have tried this twice and still haven't received the "reset password" email

Please contact us and have ready the following information:

- 13-digit Everyday Rewards card number
- Details around why you can’t reset your password (e.g explaining you have tried multiple times and checked all your folders)

Contact us



I know my password and want to reset it


If you remember your current password and just want to change it, simply follow the steps below:

1. Log in to your Everyday Rewards account
2. Select "My Account" in the top right corner
3. Select "Cards & Accounts"

 

4. Scroll down to "Account" and follow the prompts under "Change your password"

To keep your account secure, make sure that you always use a unique password and that it includes a capital letter, number, special character and that it is at least 8 characters long.

Reset password



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